Ultimate Bundles

Install now

How can we help you?

Whether you have a question about features, pricing, or need help with setup,our team is ready to answer. We typically respond within 12 hours.

Product Support

Having trouble setting up bundles or volume discounts? Our support team is here to help.

Contact Support FAQ

General Inquiries

Questions about pricing, partnerships, or whether Ultimate Bundles fits your store?

Send an email

Contact support

Send us a message and include your store domain if it’s a setup or widget issue.

Choose “Product support” for widget, theme, or setup issues.
If you contact support, this helps us find your setup faster.
Tip: include steps to reproduce and screenshots if relevant.
Typical response time: within 12 hours.
Your email app should open with the message pre-filled. If it doesn’t, email us at support@ultimatebundles.app.

Common questions

Quick answers to the most common setup and usage questions.

Does Ultimate Bundles work with my theme?
Yes. Ultimate Bundles uses Shopify theme app extensions and works with Online Store 2.0 themes. Most merchants don't need any custom code.
Can I use both bundles and volume discounts?
Yes. You can run fixed bundles, mix & match, and volume discounts at the same time, depending on your offer strategy.
Why isn't the widget showing on my product page?
This is usually related to theme placement or product eligibility. Check that the product is included in the offer and that the app block is enabled in your theme editor.
Does the app affect store performance?
No. The app is lightweight and loads only where needed. It's designed to be theme-friendly and fast.
How fast is support?
We usually respond within 12 hours. Including your .myshopify.com domain helps us resolve issues faster.